The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.
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Standards Telecommunications systems IT service management.
Background to eTOM
Contact us General Opeations There have been many versions of eTOM. The Business Process Framework eTOM is a standard maintained by the TM Forum an association for service providers and their suppliers in the telecommunications and entertainment industries.
In other projects Wikimedia Commons.
Digital transformation opens new markets. Version 14 was published in May Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification.
Get Involved Join the Frameworx Community discussion. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. Virgin Media — How to gain agility, configurability and faster launch times.
Engage TM Forum to independently verify and certify how well your business processes and information models telscom with the industry standards found in Frameworx. From Wikipedia, the free encyclopedia.
In this manner the Business Process Framework map covers the whole value chain.
eTOM – Assurance Overview
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Business Process Framework eTOM processes fall into three major process areas,  as shown operatins the diagram:. JanuaryDubai. NovemberKuala Lumpur, Malaysia.
These levels form a hierarchy, with each level enhanded a group of processes at the next level of detail. Expand your Frameworx foundation: Commons category link is on Wikidata.
Business Process Framework (eTOM)
Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of operaions standards, best practices and tools in the specific context of your project. The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes. At the nehanced level, the framework has three major areas, reflecting major focuses within typical enterprises:.
Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market. Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.
The Business Process Framework is an oerations model framework for telecom service providers in the telecommunications industry.
Online Training Courses now available at the click of a button. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management.